New manager’s certificate | Renewal of manager’s certificate | Temporary or Acting Manager | New Certificate Holding Manager and Termination/Cancellation of Manager Appointment | Notice of Management Change
A person holding a manager's certificate must be on duty at all times liquor is being sold or supplied on licensed premises. The manager is responsible for compliance with the Sale and Supply of Alcohol Act and the conditions of the licence.
If it is a club licence, a certified manager must be on duty but is not required to be onsite (s.215) but must be easily contactable at all times.
New manager's certificate
How do I apply for my manager’s certificate?
Please read the Sale and Supply of Alcohol Act 2012 Advice Notes for applicants before making any application for a Managers Certificate.
Download the Manager's Certificate application form or visit our customer service centre to pick one up, or call 07 577 7000 to request an application be posted to you.
You must be over the age of 20 and have a minimum of six months experience working in licensed premises before you can get a manager’s certificate. You must also provide a copy of your Licence Controller Qualification (LCQ) and a copy of the LCQ Bridging Test Certificate.
Sale and Supply of Alcohol Act 2012 Advice Notes (104kb pdf)
Manager's Certificate application form (174kb pdf)
What is a Licence Controller Qualification?
The Licence Controller Qualification (LCQ) is the ‘prescribed qualification’ which is required to demonstrate that those applying for or renewing their managers certificate have received recent and relevant training as set out in the Sale and Supply of Alcohol Act 2012 and the Sale and Supply of Alcohol Regulations 2013.
No manager certificate will be issued unless that applicant has provided a copy of their Licence Controller Qualification (LCQ) and an LCQ Bridging Test Certificate to the Agency.
Contact ServiceIQ on 0800 863 693 for more information.
What is an LCQ Briding Test?
- The LCQ Bridging Test is an online tool for people who have completed their LCQ training under the Sale of Liquor Act 1989 and are applying or reapplying for their Manager's Certificate.
- You need to take the bridging test if you are applying for or renewing your Manager's Certificate and your LCQ Certificate references the Sale of Liquor Act 1989.
- The test has been developed at the request of the Ministry of Justice to allow test takers to demonstrate knowledge of the new Sale and Supply of Alcohol Act 2012.
- Successful bridging test takers will receive a digital certificate for use in the application for a Manager's Certificate with a local District Licensing Committee.
- No manager certificate will be issued unless that applicant has provided a copy of their Licence Controller Qualification (LCQ) and an LCQ Bridging Test Certificate to the Agency.
- Contact ServiceIQ on 0800 863 693 for more information. www.serviceiq.org.nz
How much does a manager’s certificate cost?
Please see our fees and charges page.
fees and charges
How long does the certificate last?
One year from the date of issue for first application, thereafter three years.
Do I need to include anything else with the application?
Yes. All required information is outlined on the application form. You will need to include:
- written references signed by the licensee of the licensed premises where you have gained experience
- a reference from your current employer supporting your application and confirming your suitability to be a certified manager
- copies of your Licence Controller Qualification (LCQ) and Bridging test Certificate.
- the application fee
Fees and charges
Why do I need written references?
You need to support your application with written references to demonstrate that you have gained the necessary experience. The references need to be signed by the licensee or club secretary of premises where you have experience working in the alcohol industry.
What if I can’t get a reference?
You must provide references to get your manager’s certificate.
Can I apply for a manager’s certificate even if I don’t yet have a job?
You need to be currently working on a licensed premise before applying as you need to provide a supporting reference from your current employer.
Do I need to have any experience before applying for a manager’s certificate?
The Sale and Supply of Alcohol Act requires that applicants have experience particularly recent experience within a licensed premises under the guidance of a certified manager or licensee.
How do I renew my manager's certificate?
A manager’s certificate lasts one year from the date of issue for first application and three years thereafter. If you let the certificate expire an application for a NEW manager's certificate will need to be filed.
It is the responsibility of the holder of a manager's certificate to ensure they renew their certificate on time. The process is the same as for filing a new manager's certificate application.
No manager certificate will be renewed unless the applicant has provided a copy of their Licence Controller Qualification (LCQ) and LCQ Bridging Test certificate to the Agency. Contact the ServiceIQ on 0800 863 693 for more information.
I’ve applied for a job and they need someone who holds a manager’s certificate, can I get a “temporary” one?
Not as a provisional measure. However there are certain criteria for validly appointing a temporary manager, such as when a duty manager is ill or is absent for any reason, is dismissed or resigns. A person may be appointed as a temporary manager pending the issue of their manager’s certificate.
This can only be done by the licensee of the premises where you will be working.
I have convictions, will that be a problem?
Possibly. You can discuss any potential impact on an application with the police or a council liquor licensing inspector to see if it is likely they may oppose your application. This will give you a reasonable indication before you apply and pay the fee.
Do you run Sale and Supply of Alcohol LCQ courses?
No. Courses are provided by approved course providers. Details of local training providers can be obtained from the ServiceIQ – phone 0800 863 693.
Temporary or Acting Manager
A 'temporary manager' is a person appointed by the licensee to manage a licensed premise while that person's application for a manager's certificate is being processed.
An 'acting manager' is a person appointed by the licensee to manage a licensed premise for a period of up to three weeks, usually while the duty manager or licensee is on leave.
Specific conditions apply. Please contact the Council for further information on 07 577 7000.
New Certificate Holding Manager and Termination/Cancellation of Manager Appointment
When a Manager is appointed to or terminated from a licensed premises, the licensee must advise the District Licensing Committee.
Last Reviewed: 08/05/2017