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Consultation details

Have your say on our water bylaw and policy consultations

Event date: 30/10/2018 9:00 a.m. - 30/11/2018 5:00 p.m. Export event

Have your say on the Draft Water Supply Bylaw 2018, Water Meter Policy and Large Water Users Policy.

Tauranga City Council's bylaws are special laws that apply in the Tauranga area only. They help make sure the city runs smoothly, protect our community from nuisance, and maintain public health and safety.

We are currently reviewing the supply of water bylaw and proposing to introduce the Water Meter Policy and the Large Water Users Policy. 

Have your say by 5pm on Friday, 30 November 2018

Draft Water Supply Bylaw 2018 (266kb pdf) Draft Water Meter Policy (211kb pdf)

Draft Large Water Users Policy (152kb pdf) Statement of proposal draft water supply bylaw (104kb pdf)

This is a formal consultation. Hearing of submissions will take place early next year. We will use your feedback to propose a final revised bylaw for adoption by Council. 

If you have any questions please contact the strategic policy and planning team on 07 577 7000 or info@tauranga.govt.nz.

What is water supply?

Water supply means the drinking water we provide to our community via the water supply network. The water supply network is made up all the infrastructure needed to take the water from the catchment streams to your premises.

What does the water supply bylaw do?

The water supply bylaw sets rules for accessing and using Council’s water supply, protecting the water supply network and the responsibilities for maintenance and repair. 

Having this bylaw means that everyone knows the rules, and that we can take action where necessary.

Why do we need a water meter policy?

Water meters are an important part of our water supply network. They measure the amount of water you use. We have developed a new water meter policy to set out:

  • who is responsible for managing water meters
  • how we estimate water us where a water meter cannot record the actual water consumption
  • how we test water meter accuracy when necessary

The current water supply bylaw provides most of this information but we are proposing to create a separate water meter policy, so that everything you need to know about water meters is in the one place.

Proposed bylaw changes, and why we want to make them

Proposed change: Adding a section that specifies all the situations where people need to apply for Council approval.
Why: To identify and clarify all the situations when people must seek approval from Council. This comprehensive list will help ensure that the water network and supply are protected.

Proposed change: Clarifying the ‘Point of supply’ and ‘Points of responsibility’.
Why: To clearly identify the boundary of responsibility between Council and customer. This will significantly reduce confusion and potential disputes.

Proposed change: Requirement for Council to be notified before particular types of works are carried out at short distances to the water supply network.
Why: To ensure that all parts of our water supply network are protected from potential damage.

Proposed change: Specifying requirements for the use of backflow prevention devices and for customers to notify Council of any change of use that may impact backflow risk.
Why: To reduce the health and safety risk to the community. These new requirements will also help highlight the risk of backflow to the community.

Proposed change: Ability to set water restrictions.
Why: To clarify our ability to impose water restrictions. This ability will help ensure an adequate supply of drinking water at all times.

Proposed change: Remove the description of how water use will be estimated when the water meter is unable to record water use.
Why: A separate policy for water meters will set out this process.

The Large Water Users Policy

We are also proposing a new Large Water Users Policy to set out our priorities for allocating water. Under the policy, we will assess anyone applying to use over 15m3 of water a day on a range of factors, to determine if the activity is an efficient use of our water supply and wastewater services.

Posted: Oct 29, 2018,
Categories: Consultation, ,


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