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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Recruitment process

We are always looking for great people to join our team. Take a look at our recruitment process and current vacancies. 

View current vacancies

Each vacancy will include the closing date and time.

Once you apply, you will immediately receive an email acknowledging that we received your application and giving you an idea of when you can expect to hear from us.

If you do not receive this confirmation, please contact us at careers@tauranga.govt.nz or by calling 07 577 7000.

If you don’t have a computer, you can use one at any of our libraries

Every application must include a cover letter and curriculum vitae (CV).

In your cover letter tell us why you want the job, and outline why your skills and experience make you the right person to join the team.

Your CV should include:

  • your name and contact details
  • education, qualifications, and specialised training
  • details of present and previous employment
  • immigration status and associated information (if relevant)
  • referees
  • any other information that may support your application.

If you are selected to go through to interview stage, we will contact you to arrange a date and time.

We will then send you a confirmation email. This email will cover the location of the interview, who you will be meeting with, and the format the interview is likely to take.

All interviews have a panel of 2-3 Tauranga City Council staff.

If you have any special requirements to enable you to attend the interview, please you let us know prior to the interview.

If you can't make your appointment or will be late, please contact us on 07 577 7000.

We use a behavioural-based approach when interviewing candidates. The interview questions are designed to help us determine how well you have demonstrated the required competencies of the position in your past and current employment.

To prepare for the interview, refer to the competencies set out in the advertisement and position description. This will help you in referring to actual and job related examples and relevant situations from previous roles, volunteer work, school, hobbies and other parts of your life if relevant. It helps to think in advance of at least one example to illustrate each competency and when responding to the questions during the interview, be specific and detailed in your answers.

Tauranga City Council treats all information during the interview process as confidential - this includes your CV, interview transcripts and reference checks. If a candidate is unsuccessful with their application, these documents will be securely destroyed

If you are one of the preferred candidates, we will contact your referees for further information.

If you have not already provided your referees, we will ask for them after your interview. 

Unsuccessful candidates will be contacted and offered feedback if requested.

The successful candidate will receive a formal written offer of employment from Tauranga City Council.

This offer is subject to the right to work and live in New Zealand and to appropriate pre-employment checks. This may include psychometric testing, computer testing, a criminal record check, or Police vetting for children’s worker roles (218kb pdf)

We use an online system for candidates to accept and sign their individual employment agreement. The system will ask for additional information such as KiwiSaver, tax details, and supporting documentation. This allows us to begin the process of setting up the new candidate in our corporate systems. 

Candidates may seek independent advice prior to accepting the offer.

Vulnerable Children's Act 2014

Vulnerable Children's Act 2014 (218kb pdf)

Want to discuss further?

If you have any questions about the process or any advertised vacancies please contact us at careers@tauranga.govt.nz or by calling 07 577 7000.

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