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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Latest news

Kerbside update - 15 December 2022

Posted: 16 December 2022

There are no changes to kerbside collections these summer holidays as we’ll be collecting your bins on your normal collection day over the Christmas, Boxing Day and New Year public holidays.


Kerbside update - Thanks Tauranga

Posted: 07 September 2022

We want to say a big Thanks Tauranga! Together, we’ve almost halved household waste going to landfill!


Kerbside update - 4 May 2022

Posted: 04 May 2022

After weeks of COVID-19 related staff shortages, we are resuming our normal kerbside collection service.


Kerbside update - 7 April 2022

Posted: 07 April 2022

After weeks of Covid related staff shortages for our kerbside collection service, we are thrilled that many of our kerbside collection service staff are well and out of isolation.


Kerbside update - 2 March 2022

Posted: 02 March 2022

Food scraps are to be temporarily removed from kerbside collections due to COVID-19 staff shortages.


Kerbside update - 18 February 2022

Posted: 18 February 2022

You can now opt to change the size of your council rubbish and recycling bin.


Kerbside update - summer rubbish and recycling guide

Posted: 06 December 2021

Our summer rubbish and recycling guide is on its way to your mailbox! In the meantime, here's everything you need to know for the holiday season.  


Kerbside update - Have your say and win

Posted: 08 November 2021

We’d like to hear from you about public holiday changes and how you stay up to date with all things rubbish and recycling.


Newsletter - Kerbside update - October 2021

Posted: 20 October 2021

Our rubbish, recycling and garden waste truck drivers are taking a much-needed break on Labour Day.



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