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Council/Forms, fees and payments/Payments/Pay water rates online

Utu tuihono rēti wai

Pay water rates online

Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Step 1 of 3

Pay your water rates online

Online payment options
Direct debit - setup a direct debit online.
POLi internet banking – pay straight from your bank account, with no surcharge.
Visa/Mastercard debit or credit card – if you choose to pay by debit or credit card a surcharge of 1.3% is payable.

Please enter your invoice number and your customer number as shown on your invoice

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