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Pay Water Rates Online

Step 1 of 4

Search for your water invoice and click Next to continue

Follow the instructions to pay your water rates online, have your credit card ready to pay the fee, and hit submit. Please note: this payment goes through the merchant banks and not your bank so a debit card will be treated the same as a credit card.

Standard water rates penalty:

  • 10% penalty on late payment of a water rates instalment invoice

A credit card surcharge of 1.3% is payable on this transaction. The surcharge is a charge made by Tauranga City Council to recover the amount it is charged by the credit card companies to process your payment. Please check with your card issuer about any other fees and charges that may be applied to your credit card transaction, under your agreement with your card issuer.

You can choose to have your receipt emailed to you at the end of this process.

You can still pay your water rates by ringing the call centre or visiting our service centre, or by arranging a regular direct debit.

For more information please contact us on 07 577 7000.

Please enter your invoice number and your customer number as shown on your invoice

* Indicates a Required Field

Invoice Number: *
Customer Number: *