Additional security measures
We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.
If you are having issues making an online payment, please contact your bank.
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Whakahou tuihono i te mahere whakahaere kai hou
From 1 July 2025, new fees for food businesses will come into place.
Food verification fee – we will be implementing changes to the way we invoice a food verification fee as we move away from a ratepayer subsidised model to a user-pays model. More information can be found on the Food verification webpage.
MPI food business levy – MPI have introduced legislation that requires all businesses registered under the Food Act 2014 to pay MPI an annual fee. Under this legislation, council is required to collect it on behalf, and you can expect an invoice for this in July 2025 and annually thereafter. For more information, visit the MPI website.
Only renewals for single site Food Control Plans are able to use the on-line form. Multi-site or Multi-Business renewals must use the pdf renewal application form that has been posted to you. If you require a copy please contact admineho@tauranga.govt.nz.
Your Certificate Number and Premises Number can be found on your Certificate of Registration.
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