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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Kōrerohia pūrenatanga waipara

Wastewater overflow notifications

Wastewater overflows pose a serious risk to public health and our environment and need to be fixed immediately.

Most wastewater blockages (and subsequent overflows) occur when people flush things down their toilets or sinks that they shouldn’t like wet wipes, fats and cooking oils. Wastewater overflows can also occur when stormwater enters the wrong pipes during heavy rain due to faulty gully traps or damaged infrastructure.

If a wastewater overflow has occurred, please notify us.

Report a water problem

All clear - Wastewater overflow - Tom Muir Drive

18/02/2025 8:00 a.m.

The wastewater overflow at Tom Muir Drive on 18 February 2025 is now all clear.

Wastewater Overflow Notification - Hass Drive, Ohauiti

16/01/2025 8:00 a.m.

This is to notify you that a wastewater overflow has occurred at Hass Drive, Ohauiti on 16 January 2025.

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