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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Kōrerohia pūrenatanga waipara

Wastewater overflow notifications

Wastewater overflows pose a serious risk to public health and our environment and need to be fixed immediately.

Most wastewater blockages (and subsequent overflows) occur when people flush things down their toilets or sinks that they shouldn’t like wet wipes, fats and cooking oils. Wastewater overflows can also occur when stormwater enters the wrong pipes during heavy rain due to faulty gully traps or damaged infrastructure.

If a wastewater overflow has occurred, please notify us.

Report a water problem

Wastewater Overflow Notification - Landscape Road, Otumoetai

18/06/2024 8:00 a.m.

This is to notify you that a wastewater overflow has occurred at Landscape Road, Otumoetai on 18 June 2024.

Wastewater Overflow Notification - Hass Drive, Ohauiti

31/05/2024 8:00 a.m.

This is to notify you that a wastewater overflow has occurred at Hass Drive, Ohauiti, Tauranga on 31 May 2024.

Wastewater Overflow Notification - 51 Dive Crescent, Tauranga

23/05/2024 7:30 a.m.

This is to notify you that a wastewater overflow has occurred at 51 Dive Crescent, Tauranga today, Thursday 23 May 2024.

Wastewater Overflow Notification - 412 Ngatai Road, Bellevue, Tauranga

16/05/2024 8:00 a.m.

This is to notify you that a wastewater overflow has occurred at 412 Ngatai Road, Bellevue, Tauranga on 16 May 2024.

Wastewater Overflow Notification - 24 Graham Place, Bellevue

10/05/2024 8:00 a.m.

This is to notify you that a wastewater overflow has occurred at 24 Graham Place, Bellevue on Friday 10 May 2024.

Wastewater Overflow Notification - 41 Pyes Pa Road

10/05/2024 8:00 a.m. - 10/05/3024 5:00 p.m.

This is to notify you that a wastewater overflow has occurred at 41 Pyes Pa Road, Pyes Pa on 10 May 2024.

All clear - Wastewater Overflow Notification - Corner of Cherokee and Aerodrome Road

18/03/2024 8:00 a.m.

Wastewater overflow at the corner of Cherokee Place and Aerodrome Road on 18 March 2024.

All clear - Wastewater Overflow Notification - Maunganui Road

11/06/2023 8:00 a.m.

Wastewater overflow at 314 Maunganui Road, Mount Maunganui on 11 June 2023.

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