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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Maunganui Road

25/06/2025 9:00 pm - 26/06/2025 1:00 am

Wednesday, 25 June 2025
9:00pm to 1:00am

Water shutdown - Waikare Place

23/06/2025 12:00 pm - 2:00 pm

Monday 23 June 2025
12:00pm to 2:00pm

Wastewater Overflow Notification - Harlech Glen, Bethlehem

12/06/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Harlech Glen, Bethlehem, on 12 June 2025.

Water shutdown - Papamoa Beach Road

18/06/2025 9:00 am - 12:00 pm

Wednesday, 18 June 2025
9:00am to 12:00pm

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