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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Wastewater Overflow Notification - Courtney Road

22/07/2026 8:00 am - 23/07/2026 11:21 am

This is to notify you that a wastewater overflow has occurred at Courtney Road, Parkvale, on 22 July 2026.

Water shutdown - Fraser Street, Seventeenth Avenue and Kiwi Crescent

23/07/2026 9:00 pm - 24/07/2026 5:00 am

Thursday 23rd July - Friday 24th July
9:00pm Thursday - 5:00am Friday

Wastewater Overflow Notification - Esk Street

12/05/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Esk Street, Tauranga, on 10 May 2026.

All clear - Wastewater Overflow Notification - Chapel Street Waste Water Treatment Plant - Emergency Discharge of Treated Wastewater

12/05/2026 8:30 am

The Chapel Street Wastewater Treatment Plant (WWTP) emergency discharge was activated at approximately 8:30am on 27 March 2026, this is now all clear.

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