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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Twelfth Avenue

6/05/2026 9:00 am - 11:00 am

Wednesday, 6 May 2026
9:00am to 11:00am

Water shutdown - Hayes Avenue, Chadwick Road and Cameron Road

4/05/2026 1:00 pm - 4:00 pm

Monday, 4 May 2026
1:00pm to 4:00pm

Wastewater Overflow Notification - Watling Street

16/04/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Watling Street, Tauranga on 16 April 2026.

Wastewater Overflow Notification - Third Avenue

27/03/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Third Avenue, Tauranga on 27 March 2026.

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