The recent severe weather event has had impacts across our city. There is a range of support services available including temporary accommodation assistance and tax support.
Temporary Accommodation
Whānau who are unable to return to their damaged property can register for support with temporary accommodation at Severe Weather Events January 2026 » Temporary Accommodation
Tax Support
IRD may be able to help if your business or personal income is affected: IRD Support
Support with Insurance Claims
The New Zealand Claims Resolution Service can support homeowners with their residential insurance claims resulting from natural disasters: Claims Resolution Service
Financial Assistance
If you are struggling to meet your essential costs, Work and Income may be able to help you, even if you are working: Work and Income
If you are experiencing financial hardship due to the event, contact your bank. The banks have Hardship Teams who can talk to you about options.
Wellbeing
Trained counsellors are available for free, 24 hours a day, seven days a week for mental health support following the extreme weather events. To speak to a counsellor, phone or text Need to Talk? on 1747 for help after an extreme weather event. You can also access three free counselling sessions with a referral.Other options include:
Links to General Support
Where you can get support in an emergency: NEMA’s accessible resource
Here to Help U: provides referrals to Free Support Services
Need a Hand: quick reference guide to local support services in Tauranga
CAB Community Directory: Directory of social services