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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


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Long-term Plans

Every three years we work with our community on a long-term plan (LTP) that sets out our budget and work plans for the coming decade.

Long-term Plan 2024-34 

Thank you to everyone who shared their feedback on our draft Long-term Plan 2024-34. Our LTP was adopted on 22 April 2024 and comes into effect on 1 July 2024.

The LTP gives us an opportunity to think about change and how we can make Tauranga a better place to live.

The current LTP is for the years 2021-31.

In each of the two years between every LTP, we create an annual plan. We didn't produce an annual plan in 2021, because it’s an LTP year.

A lot of planning and consultation goes into an LTP – so thank you for having your say! 

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