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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Digital services fees

The full list of Digital services fees as at 1 July 2024.

 All fees in the following tables are stated inclusive of GST, unless otherwise stated.

Dark fibre 2024/25
Term: 2-4 years
2024/25
Term: > 5 years
Per pair per month $1,145.11 $912.73
Per core per month $799.36 $566.89
Rack lease
1 Rack in Cameron Road Data Centre per month (Local Government/Government) $1,700.65 $1,700.65
1 Rack in Cameron Road Data Centre per month (Commercial) $2,040.78 $2,040.78
1 Rack Unit in Spring Street per month (Local Government/Government) $45.35 $45.35
1 Rack Unit in Spring Street per month (Commercial) $51.07 $51.07

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