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Showerhead exchange

People in New Zealand spend an average of eight minutes each day in the shower and traditional style showerheads use between 15 and 20 litres of water per minute.

Installing a water efficient showerhead and cutting total shower time to 5 minutes not only conserves water, but cuts water and heating bills too.

Want to start saving water and money now? Take part in our new free showerhead exchange programme, where Tauranga residents can swap an old inefficient showerhead with a flow rate greater than 12 litres per minute for a brand-new water efficient model that uses just nine litres per minute.

The showerhead

Showerhead - old

Showerhead - new

Stream showerhead

  • WELS 3 Star Rating 
  • 9 litres per minute 
  • RRP $56.69
  • Chrome
  • 90mm H x 186mm W x 375mm D
  • Mains pressure only 
  • Only suitable for screw on showerhead fittings 
  • Aerator fitting enclosed

Showerhead Installation

Follow these step by step instructions to install your new water-efficient showerhead.


We will be offering 150 free showerheads to Tauranga residents that meet all the criteria.

1. You own the property where the showerhead will be installed.

If not, we need written approval from the property owner before we can review this application. Please email approval to waterline@tauranga.govt.nz.

2. The property where the showerhead will be installed is in Tauranga

The showerhead exchange programme is only available to properties based within Tauranga City Council boundaries.

3. Your property is on mains pressure – not low pressure

Not sure what pressure system you have? 

  • Have a look for a sticker on your hot water cylinder – there should be one that says either mains pressure or low pressure.
  • How old is your house? If it’s pre 1990 you’re probably on low pressure. 
  • Is there a copper pipe sticking out of your roof above the cylinder? If so, you’re probably on low pressure (this usually gets removed if you switch to mains pressure). 
  • Turn your hot water on for few seconds, then turn it off. Repeat. If your cold water has more pressure than the hot, then you’re on a low-pressure water system.

4.You currently have a screw-in showerhead

You need to be able to remove your old showerhead by unscrewing it and bringing it in to a local TCC Service Centre to swap for a new water efficient showerhead.

You screw in shower head will look like this 


5. Your shower flow rate needs to be between 12 litres and 20 litres per minute

Not sure what the flow rate of your shower is? Watch this video 

By submitting an application to participate in the showerhead exchange trial, you are deemed to have read, understood and accepted the following terms and conditions:

To be eligible to participate in the trial you must meet the following criteria: 

  • You own and reside in a property (“Property”) within the Tauranga City Council (“TCC”) area;
  • You are not an employee or agent of TCC or any of its related corporations or of any agencies associated with the trial, and you are not a spouse, de facto partner, parent, child or close family member of an employee or agent;
  • Your Property is on mains water pressure;
  • There are no outstanding arrears for water rates on the Property;
  • Your existing water flow rate for your existing showerhead is between 12 litres/min and 20 litres/min;
  • Your existing shower must be compatible with the showerhead to be provided by TCC.

If you meet the above criteria, TCC does not guarantee your application will be accepted. Applications are subject to availability and will be approved on a first-in, first-served basis at TCC’s sole discretion. There are 150 showerheads available. Applications will no longer be accepted once all showerheads have been allocated to eligible participants. 

Eligible participants will receive a maximum of one showerhead per household.

If your application is successful, you will receive a showerhead and installation pack in return for your existing showerhead.

You agree to install the new showerhead correctly. One 9 litre/min aerator fitting is included. This is designed to reduce the water use of the showerhead.

TCC will keep your old showerhead for 30 days from the day you swap your showerhead. You can return the new showerhead in its packaging for your old showerhead at any time within the 30-day period. After the 30 days, TCC will dispose of your old showerhead.

By taking part in this trial, you agree to participate in a short survey which will be emailed to you approximately two weeks after you collect your new water-efficient showerhead. We are keen to receive feedback on the application process, your new showerhead and what your new water flow rate is.  

To the extent permitted by law, TCC will not be liable for any claims for loss, damage or injury whatsoever or for any physical or mental injury suffered by any applicant as a result of or in connection with this trial.

TCC reserves the right to amend or change these terms and conditions at any time at its sole discretion, including extending, postponing or cancelling the trial.

These terms and conditions shall be governed by and construed in accordance with the laws of New Zealand and shall be subject to the non-exclusive jurisdiction of New Zealand courts.

Privacy Statement

TCC is collecting your name, phone number and email address so that we can contact you in relation to this trial.  If you do not provide this information, we will be unable to approve your application to participate in the trial. We will not share your personal information with any other organisation or individual unless they are our contractor and disclosure is necessary for the provision of their services to us. All information collected will be held by TCC. You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like a copy of your information, or to have it corrected, please contact us at info@tauranga.govt.nz, 07 577 7000, mail to Private Bag 12022, Tauranga, 3143, or visit us in person at He Puna Manawa, 21 Devonport Road, Tauranga. For further information about this and our obligations and your rights under the Privacy Act 2020, please refer to Council’s Privacy Statement on our website www.tauranga.govt.nz/privacy-statement.

If you meet the above criteria and wish to proceed please click the apply now button below.

Apply now

All successful applications will need to swap their showerheads at a Tauranga City Council Service Centre.

Don’t meet the criteria for a water efficient showerhead but want to save water? Pop into either one of the below locations to collect your free shower timer. Please note there is a limit of two per household.

He Puna Manawa - 21 Devonport Road
Our opening hours are 8.30am to 5pm weekdays (on Wednesday we open at 9am).

Pāpāmoa Library
The customer service desk at Pāpāmoa Library is open every Tuesday and Thursday, 9.30am to 12noon and 1pm to 5pm.

Frequently asked questions

TCC will keep your old showerhead for 30 days from the day of the swap. You can return the new showerhead in its packaging for your old showerhead at any time within the 30-day period. After the 30 days TCC will dispose of your old showerhead.

Visit a customer service desk:

He Puna Manawa - 21 Devonport Road, Tauranga

Our opening hours are 8.30am to 5pm weekdays (on Wednesday we open at 9am).

Pāpāmoa Library – 15 Gravatt Road, Pāpāmoa

Providing the same services as our City Centre branch, the customer service desk at Pāpāmoa Library is open every Tuesday and Thursday, 9.30am to 12noon and 1pm to 5pm.

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

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