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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Hōtaka tiaki wai māori

Water education

Waterline is a free education programme we offer to schools and community groups to help inspire the next generation to look after our precious drinking water, stormwater and wastewater resources.

Waterline offers a range of programmes, resources and advisory services to help households and businesses increase water efficiency.

Get in touch today with our Waterline Education Team Watch our video on how Tauriko school has implemented Waterline

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