The local bus service is managed by the Bay of Plenty Regional Council. Buses run seven days a week and on all public holidays except Christmas Day and Good Friday.
The buses in Tauranga are called the Bay Hoppers. Each bus stop and bus shelter is numbered. Bus users are able to obtain timetable information by following information provided at each bus stop.
View a timetable or check out local services
Bus stops and shelters
There are over 500 bus stops in Tauranga, some of which have shelters for increased user comfort. In Tauranga there are two types of bus shelter. One is the Council bus shelter and the other is an Adshel bus shelter, which is managed privately as advertising space. Both types of shelter are used by the Bay Hopper bus service to pick-up and drop-off passengers. You should always wait at a designated bus stop and signal to the bus driver to pull over.
To report damage to a bus shelter or to request to be installed in your area phone Council on 07 577 7000.
City bus stops for regional buses
All regional bus services to Katikati, Rotorua, Te Puke, Omokoroa, Whakatane as well as Intercity, Newmans, Naked Bus and all charter, tour and cruise ship buses stop at, and depart from, Wharf Street. For more information please call 0800 4 BAYBUS.
Regional bus services
A regional bus service links to Rotorua, Te Puke, Katikati, Whakatane, Opotiki and Kawerau. View timetables
School buses within the urban area are managed by Bay of Plenty Regional Council. More information on Schoolhopper bus routes
For all other bus services please contact the Tauranga or Mount Maunganui I-Site Visitor Information Centres by phone on 07 578 8103 or email i-Site for assistance.
Bus lanes are for buses and people riding bikes, motorbikes and mopeds only. Other vehicles are only allowed to use the bus lane for no more than 50 metres before turning at an intersection or into a driveway, or when merging back into the main traffic lane after exiting from a driveway.
Anyone driving illegally in a bus lane may receive a $150 fine.
Pay a bus lane infringement online
Bay of Plenty’s SuperGold Card
Update from Bay of Plenty Regional Council – Bay of Plenty’s SuperGold Card free travel has been extended. Eligible card holders (aged 65 years and over) can now travel free on the regional bus network from 9am on weekdays, and all day on weekends. The Bay of Plenty Regional Council reviewed the hours following requests from the community and the change was adopted as part of the Regional Council’s Annual Plan 2019/20. On average, 35,800 boardings are undertaken each month across the region.
The most convenient way to pay for the bus is using a Bee card which replaced the Smartride card in July 2020. This is a reusable prepay card which gives you a 20% discount off the cash price on the urban bus services and some rural ones. Information on how to purchase, top-up and use the Bee card can be found on the BayBus website.
Last Reviewed: 15/10/2019