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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Tauākī mōhiohio pānga whenua (TMPW)


A Land Information Memorandum or LIM will tell you what the Council knows about the property and any issues that may affect it.

If you are looking to buy a house in Tauranga, we recommend that you get a LIM before finalising the purchase. 

You can also use a LIM if you’re selling, to disclose important information about your property. If you’re a professional assisting a property buyer or seller, you need to be aware of the information in the LIM when giving advice.

Apply for a LIM

What's in a LIM?

A Land Information Memorandum (LIM) is a report that provides selected information about a property that council holds.. Under the Local Government Official Information and Meetings Act 1987, council is required to make certain  information available to LIM applicants within 10 working days of an application.  This includes information that council holds that identifies special features or characteristics of the land concerned, for example, information about natural hazards. 

When you apply for a LIM, we prepare a report that may include the following information:

  • any special features of the land known to the Council including potential erosion, falling debris, sinking, slipping, silting or building up of land, flooding or likely hazardous pollutants
  • private and public stormwater, water and sewerage drains
  • Government valuation of the property and rates levied for the current year, including water rates where applicable and any rates that may be owing
  • zoning of the property
  • any information that has been submitted to Council by a statutory organisation or network utility operator (e.g. suppliers of gas, power) relating to the site
  • any certificates issued by a building certifier
  • drinking water supply information
  • any other information concerning the land that the Council considers relevant.

LIM timeframes and costs

  • the standard residential LIM service is 10 working days
  • the urgent residential LIM service is five working days
  • a commercial or industrial LIM service is 10 working days

Day one of LIM processing is the working day after we receive your application and payment. Please ensure you supply all the necessary information with your application. If you don’t the delivery timeframe could be extended. We will contact you if this is the case.

LIMs are provided electronically via secure FTP (file transfer protocol). You will receive an email with a link to download your LIM and save it on your computer. The link will be valid for 14 days.

If you do not have an email address and want to receive a hardcopy LIM instead, please let us know.

LIM fees and charges

LIM enquiries

If you have an enquiry about a property you own, are interested in, or a LIM file you've received please book a virtual meeting. Select the service you need as well as the date and time and one of our team will be in touch by Microsoft Teams or phone to help get you set up.

If you would like to talk to us in person or by phone still use the link below to book a meeting – just tell us your preference in the request.

Book a virtual meeting

If joining by Microsoft Teams the minimum requirements are:

Video calls and meetings on a Windows PC

  • Computer operating system: Windows 10
  • Video: USB 2.0 video camera
  • Voice: Compatible microphone and speakers, headset with microphone, or equivalent device

Video calls and meetings on a Mac

  • Computer operating system: MacOS X 10.11 El Capitan or later
  • Video: Compatible webcam
  • Voice: Compatible microphone and speakers, headset with microphone, or equivalent device

Video calls on a mobile phone

  • Download the Microsoft Teams application from the Android or Apple app store

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