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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Ohu tūtohu me aroturuki taiao

Environmental monitoring and compliance team

Our environmental monitoring and compliance team helps to ensure the protection and enhancement of our city’s natural and built environments. 

We achieve this by:

  • monitoring and ensuring compliance with land use resource consent conditions in accordance with Resource Management Act 1991 (RMA) requirements
  • responding to complaints and investigating breaches of the Tauranga City Plan regulations
  • responding to complaints and investigating breaches outside of live building consents under the Building Act 2004 and Building Code
  • monitoring, inspecting and reviewing swimming pool fences for compliance
  • educating site owners and the general public as to their obligations under the Operative Tauranga City Plan, Resource Management Act 1991, Building Act 2004, Building Regulations (Code), Hazardous Substances and New Organisms Act 1996 and Fencing of Swimming Pools Act 1987.

Contact our environmental monitoring officers

Often non-compliance is a result of a lack of awareness of the requirements of the Plan. Our staff are available to help you achieve compliance, they can also suggest alternatives to fix the non-compliance issues.

Email emac@tauranga.govt.nz to contact the environmental monitoring and compliance team for further information.

Want to discuss further?

Please call us on 07 577 7000 and speak to an environmental monitoring and compliance technician or email emac@tauranga.govt.nz 

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