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Direct debit

The easiest way to pay your rates is by direct debit. It is also the best way to avoid a late payment penalty.

Direct debits can be set up for weekly, fortnightly, monthly, six-monthly (on due date) or annual payments and you can set it up yourself online at any time throughout the year.

A direct debit gives Council the authority to make rates deductions from your bank account. On payment days, the money you owe will automatically be taken out. When your new rates payment is calculated each year, we will automatically update the amount debited from your account and you’ll be notified of any changes in advance.

If you just purchased a new house, or for some reason aren’t able to pay your first instalment in full, you can choose the start-up option when you set up your direct debit. This allows you to pay for your current rates bill in arrears, while also building up credit towards your next instalment.

Amending a direct debit

If you need to edit the details of an existing direct debit, for example if you want to change the bank account it’s linked to, simply set up a new direct debit and it will supersede the existing one.

Regional Council rates

We collect rates on behalf of Bay of Plenty Regional Council – that’s why you’ll find both in your rates invoice. When you pay your rates invoice, including when you set up for direct debit, you’re paying for both your Tauranga City and your Regional Council rates. It’s less admin for you, and saves time and money on payment processing at our end. 
 

Set up a direct debit now

Set up direct debit Online PDF Word
Rates online (148kb pdf) (83kb doc)
Water rates online (145kb pdf) (75kb doc)

Last Reviewed: 02/07/2019
 

 
 

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