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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


In person

You can pay your Tauranga City Council rates in person or online.

In person

You can pay your rates in person at:

  • Tauranga City Council Customer Service Centre (cash, EFTPOS and credit card).
  • Participating NZ Post Shops, if you have an invoice with a barcode (cash or EFTPOS).
  • Pāpāmoa and Greerton Libraries, Monday to Friday from 9.30am to 5pm (EFTPOS and credit card only).
  • Mount Library is available in August only, Monday to Friday 9.30am to 5pm (EFTPOS and credit card only).

Find your nearest post shop and check that bill payment is available there (look for “pay a bill” in available services).

Note: credit card payments in person will incur a 1.3% processing fee.

Other options

By direct debit

You can setup a direct debit online and take the hassle out of receiving late payment penalties.

Internet banking

Making payments via internet banking means you can pay your bills from the comfort of your own home or out and about on your mobile phone. POLi internet banking – pay straight from your bank account, with no surcharge.

Receive your rates invoices by email


You can pay your rates online. Note: If you choose to pay by debit or credit card there is a surcharge of 1.3% payable.

Pay property rates online

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

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