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Living/Property and rates/How to pay/In person

Ā-tinana

In person

You can pay your Tauranga City Council rates in person or online.

Paying with cash?

From 31 March 2025, Tauranga City Council will no longer accept cash as a form of payment. Come see our friendly staff at your local Library Community Hub and they can help you set up a different payment method. And if you prefer to continue paying with cash, you can do so in participating post shops.

For more information visit  www.tauranga.govt.nz/cashless.

In person

Council service is available at all of our libraries to help you with a rates rebate application, enquiries, and payments.

  • Tauranga Library, He Puna Manawa: 21 Devonport Road: 9.30am - 5pm Monday to Friday (EFTPOS and credit card)
  • Pāpāmoa Library, 15 Gravatt Road: 9.30am - 12pm and 1pm - 5pm, Monday to Friday (EFTPOS and credit card only)
  • Greerton Library, 139 Greerton Road: 9.30am - 12pm and 1pm - 5pm, Monday to Friday (EFTPOS and credit card only)
  • Mount Library, 398 Maunganui Road: 9.30am - 12pm and 1pm - 5pm, Monday to Friday (EFTPOS and credit card only)

Note: credit card payments in person will incur a 1.3% processing fee.
 

Payment kiosks

Payment kiosks are available to make payments for property and water rates, dog registration, parking fines, library fees and more. This self-service option provides a user-friendly, height-adjustable touchscreen with simple step-by-step instructions.

  • Tauranga Library, He Puna Manawa, 21 Devonport Road: 9.30am - 5pm Monday to Friday, 9.30am - 4pm Saturday and Sunday
  • Pāpāmoa Library, 15 Gravatt Road: 9.30am - 5pm Monday to Friday, 9.30am - 4pm Saturday and Sunday

Payments can be made by EFTPOS, debit or credit card.

Other options

By direct debit

You can setup a direct debit online and take the hassle out of receiving late payment penalties.

Internet banking

Making payments via internet banking means you can pay your bills from the comfort of your own home or out and about on your mobile phone. POLi internet banking – pay straight from your bank account, with no surcharge.

Receive your rates invoices by email

Online

You can pay your rates online. Note: If you choose to pay by debit or credit card there is a surcharge of 1.3% payable.

Pay property rates online

 
 
 

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