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Rates rebate for low income

You may be eligible for a rates reduction as part of the Government's rate rebate scheme that provides assistance towards rates for low income earners.

The amount of the rebate depends on a combination of your income, how much your rates are and the number of dependants you have. Your income is based on the tax year ending 31 March and it includes your spouse's income. You can make one application per household.

The following amounts came into effect from 1 July 2019.

  • The maximum rebate is $640.
  • The income threshold is $25,660.
  • If you have dependants, your income can be $500 more for each one.

If your gross (before tax) income is $25,660 or less you can often claim the full amount. If your income is higher you may still be able to get all or part of the rebate depending on:

  • how much your rates are
  • how many children or other dependants are in your household.

Use the rates rebate calculator and rebate eligibility information on the Department of Internal Affairs' website to see if you meet the criteria.

If you are granted a rebate we will reduce your rates by the amount of the rebate, or you can request a refund if you have already paid your current instalment.

You can apply for a rates rebate at any time during the rating year you are applying for, but the rebate can’t be back-dated for previous rating years.

Retirement villages

Residents of retirement villages can also apply for a rates rebate. If you live in a retirement village, your village manager must complete and sign a declaration form.

Retirement village residents - declaration form

How to apply

You can apply for a rebate using the form below.

Department of Internal Affairs rates rebate application form

You will need to provide the following information:

  • information on your income (before tax) for the previous tax year (ending 31 March)
  • information on your partner’s/joint homeowner's income for the previous tax year if they lived with you on the 1 July
  • applicants from retirement villages will also need to supply their declaration of contribution from their retirement village operator, and a personal bank account number. Once processed the rates rebate will be refunded directly into the applicant’s bank account.

Get your application witnessed 

You need to confirm on the form that the information you've provided is true. You do this by signing it in front of an authorised witness. People who can authorise your signature include authorised Council officers (including our library staff), Justices of the Peace (JPs), chartered accountants, barrister/solicitors, ministers of religion and Members of Parliament (MPs). See the full list on the DIA website.

If you're using the paper application form, we provide full witnessing and processing services for rates rebates in our libraries in August, which is when we receive the bulk of applications. At other times of the year, the easiest options are to:

  • get your application witnessed and processed at our customer service centre at 91 Willow Street; 
  • get your application witnessed by staff in your local library (library staff can also send your application off for processing); or 
  • see a Justice of the Peace in our libraries or at the Citizens Advice Bureau at Hamilton St and then mail your witnessed application to us as below.

Mail your completed application to: 

Tauranga City Council
Private Bag 12022
Tauranga 3143

You can also have it processed at our Customer Service Centre at 91 Willow Street, or in your local library in August.

Last Reviewed: 02/07/2019


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