Tauranga City Council offices, including the customer service centre at 91 Willow Street will close for the holidays at midday on Thursday, 24 December 2020 and re-open at 8.30am on Tuesday, 5 January 2021.
The contact centre remains available 24/7 on 07 577 7000, every day including the statutory holidays. Alternatively, you can email the team on info@tauranga.govt.nz
Some services like rubbish and glass recycling collection, libraries, transfer stations, pools and sports centres will continue to be available, with some tweaks to opening hours.
Rubbish and glass collections
There will be no rubbish or collection on Christmas Day (Friday, 25 December 2020) and New Year’s Day (Friday, 1 January 2021).
If your collection day is usually Friday, which applies to residents in Bellevue, Bethlehem (North), Brookfield, Bureta, Judea (North), Otumoetai, or Matua, your rubbish will be collected on the following Saturday instead (Saturday, 26 December 2020 and Saturday, 2 January 2021 respectively). This applies to all collections, both council and private.
Transfer stations
Both our transfer stations will be closed on Christmas Day (Friday, 25 December 2020) and New Year’s Day (Friday, 1 January 2021).
Te Maunga Transfer Station will be closed on Sunday, 3 January 2021 due to the Bay Dreams event.
Tauranga transfer stations will be open 8am to 5pm on Boxing Day (Saturday, 26 December 2020) and the weekends in between Saturday, 12 December 2020 - Sunday, 7 February 2021.
Libraries
All Tauranga City Libraries are closed from 12 noon Thursday, 24 December – Monday, 28 December.
They will reopen as usual between 29 - 31 December and will reopen for 2021 on Tuesday, 5 January.
Please visit our webpage for all information relating to Tauranga City Council's holiday period opening hours and services including freedom camping, dog control and alcohol bans.
Tauranga City Council wishes everyone safe and happy holidays with friends and whānau.