Search
Do it online
Contact
Our Sites View our sites
× Search
×

Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online

Menu
  1. LivingMy home & property
    1. Property and rates
      1. Property search
      2. Property valuations
      3. General rates information
      4. How to pay
      5. Rates rebates and remissions
      6. Water rates
      7. See all property and rates
    2. Building and renovations
      1. Types of building projects
      2. Apply for a building consent
      3. Inspections and approvals
      4. Industry professionals
      5. Building, planning and other contacts for your property
      6. See all building and renovations
    3. Planning
      1. Resource consents
      2. Consulting with people
      3. Planning information
      4. Monitoring and compliance
    4. Travel
      1. Parking
      2. Buses
      3. Road safety
    1. Rubbish and recycling
      1. Transfer stations
      2. Kerbside collections
      3. Recycling
      4. Waste minimisation
      5. Request a rubbish or recycling service online
      6. See all rubbish and recycling
    2. Keeping animals
      1. Animal services
      2. Owning a dog
      3. Dog registration
      4. Missing and found dogs
      5. Dog adoptions
      6. Other animals
    3. Natural hazards
      1. Tsunami
      2. Land instability and slope hazards
      3. Coastal flooding
      4. Flooding from rising groundwater
      5. Flooding from extreme rainfall events
      6. See all natural hazards
    4. Our changing climate
      1. About climate change
      2. Reducing Council's emissions
      3. Reducing emissions in Tauranga
      4. Understanding our hazards
      5. What can you do about climate change
  2. ExploringOut & about in the city
    1. Maps
      1. Playgrounds
      2. Request a map
      3. Property values and sales maps
    2. What's on
      1. What's On Tauranga
      2. Annual Council run events
      3. Baycourt events
      4. Library events
    3. Travel
      1. Buses
      2. Parking
      3. Freedom camping
      4. Mount Beachside Holiday Park
      5. Tourism Bay of Plenty
    4. Parks and reserves
      1. Active Reserves Master Plan
      2. Parks
      3. Sports fields
      4. Walkways
      5. Using our parks
      6. See all parks and reserves
    1. Facilities
      1. Swimming pools and aquatic centres
      2. Community halls and sports centres
      3. Skateparks and pump tracks
      4. Public toilets
      5. Mercury Baypark
      6. See all facilities
    2. Transportation and roads
      1. Parking
      2. Roads
      3. Transportation projects
      4. See all transportation and roads
    3. Arts and culture
      1. Tauranga Art Gallery
      2. Creative Bay of Plenty
      3. City Art Walk
      4. The Historic Village
      5. Tauranga Heritage Collection
      6. See all arts and culture
  3. Our FutureCreating our city's future
    1. Have your say
      1. How to participate
      2. Consultation and engagement
      3. Public notices
      4. Contact us
    2. Projects and open consultations
      1. Mount to Arataki Spatial Plan
      2. Building our future. Cameron Road
      3. Arataki Park Master Plan
      4. See all projects
    3. Neighbourhoods
      1. Matua-Otūmoetai
      2. Mauao/Mount Maunganui
      3. Pāpāmoa
      4. Tauriko
      5. Te Papa
      6. See all Neighbourhoods
    4. It’s on in our city centre!
      1. Council’s future office block at 90 Devonport Road
      2. Civic Precinct – the heartbeat of Te Papa
      3. City centre projects
    1. Our Direction
      1. Vision for Tauranga
      2. An inclusive city
      3. Valued, protected and enhanced environment
      4. A well planned city
      5. Moving around our city easily
      6. Supporting business and education
    2. Enabling growth
      1. The Greerton Maarawaewae study
      2. Future of Pōteriwhi
      3. Tauranga Urban Design Panel
      4. See all enabling growth
    3. Council plans
      1. Long-term Plans
      2. Annual plans
      3. Development contributions
      4. Tauranga City Plan
      5. Infrastructure Development Code
      6. Waste management
    4. Investment opportunities
      1. Tenders
      2. Grants and sponsorship
      3. Western Bay of Plenty Regional Deal - Proposal
  4. BusinessMy business & licensing
    1. Permits and licences
      1. Alcohol
      2. Food
      3. Health
      4. Building consents
      5. Resource consents
      6. See all permits and licences
    2. Commercial building consents
      1. Earthquake prone buildings
      2. Commercial, industrial and multi residential
      3. Alterations to commercial buildings
      4. Apply for building consent
      5. Building warrants of fitness
    3. Procurement
      1. Procurement policy and guidelines
      2. Procurement health, safety and wellbeing
      3. Purchase orders and invoicing
      4. Tendering
      5. Current Tenders
      6. Tenders accepted
    4. Health and safety
      1. Hazardous substances
      2. Fire restrictions
      3. Swimming pool safety barriers
      4. Asbestos management
      5. Contractor Health, Safety and Wellbeing
    1. Business networks
      1. ExportNZ Bay of Plenty
      2. Priority One
      3. Tauranga Chamber of Commerce
    2. Grants and sponsorship
      1. City Centre Development Incentive Fund
      2. Community Grant Fund
      3. Community Development Match Fund
      4. Creative Communities Scheme
      5. Event funding framework
  5. CommunityHave your say & groups
    1. Community services
      1. Community partnerships
      2. Accessibility
      3. Safer communities
      4. Super Support
      5. Takatāpui Rainbow Community
      6. See all community services
      7. Elder housing sale proceeds
    2. Civil defence
      1. Weather related issues and updates
      2. Be ready
      3. Planning for heavy rain and flooding
      4. Community Emergency Hubs pilot
      5. Bay of Plenty Civil Defence
      6. Tsunami
      7. Virtual reality natural hazard education
    3. Events
      1. Running an event
      2. Event funding
      3. Event venues
      4. Promoting your event
      5. What's On Tauranga
      6. Event road closures
    4. Grants and funding
      1. Community Grant Fund
      2. Community Development Match Fund
      3. Creative Communities Scheme
      4. Event funding
      5. Grant for DCs on Papakāinga Housing
      6. Resource Wise Community Fund
      7. Climate Action Fund
    1. Have your say
      1. How to have your say
      2. Projects and open consultations
      3. Public notices
      4. Contact us
    2. Tangata whenua
      1. Tangata whenua committees and groups
      2. Resource management processes
      3. Māori support services
      4. Te Ara Whānui app
    3. Education programmes
      1. Community waste programmes
      2. Learning Through Discovery
      3. Water education resources
      4. Travel safe
  6. CouncilServices, news & members
    1. About your council
      1. Mayor and councillors
      2. Council committees
      3. Council meetings, agendas and minutes
      4. Governance
      5. Elections
      6. Working at Council
    2. Council documents
      1. Annual plans
      2. Annual reports
      3. Long-term Plans
      4. Development contributions
      5. Strategies and plans
      6. Policies and bylaws
      7. Tauranga City Plan
    3. Council news and updates
      1. Newsbeat - Our latest news
      2. Council meetings
      3. Road closures
      4. Water shutdowns
      5. Public notices
      6. Agrichemical applications
      7. Overflow notifications
    4. Forms, fees and payments
      1. Forms
      2. Fees and charges
      3. Payments
      4. Invoicing Council
      5. Do it online
    1. Services
      1. Apply for a service connection (SCA)
      2. Cemeteries
      3. City Operations
      4. Development Works Approval (DWA)
      5. Noise control
      6. See all services
    2. Working with organisations
      1. Council-controlled organisations
      2. Funded organisations
      3. Tangata Whenua
      4. Building a better Bay
      5. Mainstreet organisations
      6. Fundraising and partnerships
    3. Water
      1. Water accounts and billing
      2. Water faults and issues
      3. How to save water
      4. Drinking water
      5. Stormwater, flooding and drainage
      6. New connections, construction and development
      7. See all water
    4. Contact us
      1. Feedback and complaints
      2. Dispute a parking fine
      3. Weekend and public holiday services
      4. Antenno
      5. Information requests
      6. Holiday period opening hours
Exploring/Parks and reserves/Using our parks/Fire restrictions and bans

Rāhui me aukati ahi

Fire restrictions and bans

On 1 July 2018, the new Fire and Emergency New Zealand Act 2017 (FENZA) came into force. 

As a result of this legislation, a number of functions relating to fire control in Tauranga that were formerly undertaken by Tauranga City Council are now the responsibility of Fire and Emergency New Zealand (FENZ). 

Council is no longer responsible for:

  • Fire bans and fire permits - opening and closing fire seasons (i.e. imposing fire bans) and granting fire permits. To enquire about restricted fire seasons or fire permits, contact FENZ
  • Vegetation or other things on properties that might cause a fire risk – if you are concerned that vegetation or other things on a property pose a fire risk, let FENZ know by completing the online form or calling 0800 336 942. In the case of an emergency, call 111.

Council retains some control over:

  • Outdoor fires in public places – Council still requires people to obtain approvals from them for outdoor fires in public places (e.g. roads, streets, footpaths, alleys, pedestrian malls, cycle and walking tracks, reserves, parks). If you are considering asking council for an approval to light a fire in a public place, check first as FENZ may have imposed fire prohibitions or restrictions. Approvals may be provided with conditions. Please note that open fires will not be permitted on council’s parks and reserves. Gives us a call on 07 577 7000 to discuss outdoor fires in public places. Our Beaches Bylaw (1.8mb pdf) covers fires on beaches.
  • Outdoor fires causing nuisance including traffic safety issues - Council also retains the ability to ask occupiers/owners of property, or people who lit, fuelled or allowed a fire to burn, to extinguish a fire that is causing a smoke or ash nuisance to any person or property, including a hazard to road traffic.

Note: Bay of Plenty Regional Council has recently changed the rules around open fires on residential properties. You can no longer have an open fire on an urban Bay of Plenty property. Those wanting to have an open fire on a rural property will need to check the fire permit status at www.checkitsalright.nz

For more information, contact Bay of Plenty Regional Council on 0800 884 880 or visit Bay of Plenty Regional Council's website

Regional Air Plan

Bay of Plenty Regional Council has adopted the Regional Air Plan. This contains rules about open fires. Regardless of these rules, fires may still be prohibited or restricted by FENZ, and you should check first.

For information about the Regional Air Plan see Bay of Plenty Regional Council’s website

Regional Natural Resources Plan

Bay of Plenty Regional Council has adopted the Regional Natural Resources Plan. This contains rules about the clearance of vegetation by burning. Depending upon the location and scale of the burning, you may require resource consent.

Contact the Regional Council on 0800 884 880, or email info@boprc.govt.nz.

Incidents of smoke nuisance, pollution and environmental incidents can be reported to the Regional Council on 0800 884 883.

 
 
 

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

Back To Top