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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online




Tauranga City Council is responsible for providing water, wastewater and stormwater services to you.

Local Water Done Well tile image

Local Water Done Well

The Coalition Government is introducing Local Water Done Well, a policy which will see water services remain under local governments’ control.

Find out more

Water supply dashboard

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