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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Water

Tauranga City Council is responsible for providing water, wastewater and stormwater services to you.

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Local Water Done Well

The Coalition Government is introducing Local Water Done Well, a policy which will see water services remain under local governments’ control.

Find out more

Water supply dashboard

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