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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Rubbish and recycling

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Learn more about Tauranga City’s rubbish and recycling services, and waste reduction initiatives.

Kerbside collections these summer holidays

If your kerbside bins are usually collected on a Wednesday, Thursday or a Friday, your collection day will be one day later than usual for two weeks over the Christmas and New Year’s holidays – from Wednesday, 25 December (Christmas Day) to Friday, 3 January. This is to give our kerbside collections team a well-deserved break on Christmas and New Year’s Days.

If you have extra glass, recycling, or rubbish that won’t fit into your kerbside bins, save it for future collection days or take it to Te Maunga Transfer Station. Extra recycling or glass can be dropped off free, while rubbish costs $5.50 per 60L bag (up to 4 bags, with a maximum weight of 10kg per bag; more than 4 bags will be charged at the standard rate based on weight). Kerbside bins with lids that won’t close, or overfilled glass recycling bins can’t be collected. 

Te Maunga Transfer Station will operate regular hours over summer (Monday to Friday 7.30am-5pm, Saturday and Sunday 8.30am-5pm) except on these days: 

  • Wednesday, 25 December: closed for Christmas Day 
  • Thursday, 26 December: open 8.30am-5pm for Boxing Day 
  • Wednesday, 1 January: closed for New Year’s Day 
  • Thursday, 2 January: open 8.30am-5pm for the Day after New Year’s public holiday 

Thanks for another great year sending less to landfill Tauranga!

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