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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


How we’re keeping Tauranga beautiful this summer

Doing more

This summer, our rubbish and recycling team are installing extra public bins in busy areas and are working hard to empty them regularly.

This is because we know it’s a great time of year to get out and about and enjoy our public spaces, so we want to help by doing everything we can to keep these spaces beautiful.

How you can help 

You can help by reporting any overflowing public place bins on 07 577 7000, or our report rubbish online form - selecting 'public litter bins'. Even better, taking your rubbish home with you will help stop our bins filling up so quickly at this busy time of year.

Pilot Bay Public bins

Public bins

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