Change your kerbside bin size

Only ratepayers can change their bin size, those who rent a property will need to contact their landlord to request a change.

Ratepayers can change their bin size by visiting www.tauranga.govt.nz/binchange or by phoning 07 577 7000. Please note that you will need to have your TCC customer number and valuation number which you can find on your rates invoice.

You can only change your rubbish and recycling bins. Food scraps and glass bin sizes cannot be changed; however, an additional food scraps or glass bin can be purchased.

There are three bin size bundle options to choose from:

• Small bin bundle includes fortnightly collections of an 80L rubbish wheelie bin, 140L recycling wheelie bin, 45L glass bin and weekly collections of a 23L food scraps bin.  Suitable for low waste producing households. This costs $190 for 2022 – 2023.
• Standard bin bundle includes fortnightly collections of a 140L rubbish wheelie bin, 240L recycling wheelie bin, 45L glass bin and weekly collections of a 23L food scraps bin. Suitable for average waste households. This costs $220 for 2022 – 2023.
• Large bin bundle includes fortnightly collections of a 240L rubbish wheelie bin, 240L recycling wheelie bin, 45L glass bin and weekly collections of a 23L food scraps bin. Suitable for high waste households. This costs $320 for 2022 – 2023.

• Households that change their bin size before 31 May 2022, will receive their bin/s before 1 July 2022. 
• Households that change their bin size after 31 May 2022, will receive their bin/s within 20 working days from the date of the change being made.
• Households that change their bin size after 1 July each year, will receive their replacement bin/s within 20 working days from the date of the change being made.

TCC or our contractor will be  in touch with a delivery timeframe after 31 March 2022.

The kerbside service is rates-funded – changes in costs due to changing bin sizes will be included in your residential rates invoice. 

The current standard bin bundle that all households were issued in 2021 as part of the new kerbside collection, currently costs $210 (2021-2022 rates year), and will cost $220 in the 2022-2023 rates year.

The two new bin bundles are available for order now, and will be delivered in the next few months.

Rate payers will be charged in their 2022-2023 rates year.

• The small bin bundle cost $190
• The large bin bundle cost $320

No, to be able to swap bin sizes you will need to choose from one of the three bin bundle options. E.g. a household can’t swap the 240L recycling bin to a 140L recycling bin, and retain the 140L rubbish bin (current size).

No, once you have changed your bin size bundle, you will be automatically signed up for this option for all following rates years, unless you change your bin size bundle again.

You can only change your bin size once every six months.

To minimise waste, your new bin/s will likely be a sanitised second-hand bin, or we will swap the lid of one of your existing bins. For example, your existing 140L rubbish bin may be turned into your 140L recycling bin by swapping the lid from red to yellow.

No, this will be your responsibility to rinse your rubbish bin before it is turned into a recycling bin.

If you have individual bins and your household has an individual rating number, you can change your bin size via the online portal. All other multi-unit dwellings, such as those with communal bins and one rating number, should contact council to discuss their options.