Taking of water from TCC water network is a controlled activity under Taumata Arowai Drinking Water Quality Assurance Rules. Only authorised contractors are permitted to take water, and only from authorised hydrant filing stations located across the city.
Fire hydrant standpipe access
| Rule number |
Requirement |
Assurance/monitoring |
Compliance period |
| D3.6 |
Access to a water network through use of a standpipe is not permitted except by Fire and Emergency New Zealand, other emergency services, the water supplier or authorised contractors to the water supplier where it is reasonably necessary to access the network for the operation of the drinking water supply. |
Assurance |
1 year |
Tanker filling stations
Tanker operators use these stations to get access to bulk water supplies for their customers. To gain access to these stations, you must first become an Approved Tanker Filling Contractor. Once you have approval you can access the stations with a swipe key. This level of security ensures the safety of our water supply, and accurate billing of your water use.
List of companies who have Council approved contractors (19kb pdf)
Citywide Hydrants Approved Category C Contractors are only allowed to pull from:
- Greerton Marist Rugby Club - 90 Ōropi Road, Greerton - Asset # TCC10907
- 48-56 Aviation Avenue, Mount Maunganui - Asset # TCC35072
- 29 Montiicola Drive, Pāpāmoa - Asset # TCC38884
- 206 Matakokiri Drive - #TCC56291
- 20 Bay Street, Matua - Asset # TCCWS55373
View the map to find approved hydrant filling stations:
Water take locations (18.5mb pdf)
Becoming an Approved Tanker Filling Contractor
Before you can start taking water from the filling sites, you must become an Approved Tanker Filling Contractor. This is so Council can ensure the contractor operating the filling site has the prerequisite knowledge to do so safely and at no risk to the water network and surrounding area.
Hygiene Code of Practice Questionnaire
This needs to be completed prior to submitting your application. Upon successful completion of the questionnaire, you will receive an email which will be uploaded as part of the application.
Complete the Hygiene Code of Practice questionnaire
Other documents required - you will need to upload the following as part of the application form:
- Insurance certificate to demonstrate a minimum Public Liability Insurance of $5,000,000
- Insurance certificate to remonstrate Motor Vehicle Insurance of $2,000,000
- CVs of your company
Procedue and policy documents - all applicants must read and understand the following:
Apply to be an Approved Tanker Filling Contractor - BUTTON
Report illegal hydrant use Talk to the team about standpipes