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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Pakapū ki Mauao

The Mount Hub

Mount hub

Come and learn what the council is up to in the Mount.

The Mount Hub at 9 Prince Avenue, Mount Maunganui is a great spot to learn about local projects like the destination skate park, Marine Parade coastal path, Maunganui Road safety improvements, and the Mount to Arataki spatial plan.

Our displays are regularly updated and are a rich source of information, with input from our partners like Bay of Plenty Regional Council and Waka Kotahi NZ Transport Agency.

We encourage everyone to stop by and chat to our friendly staff, share your feedback, and find out where to go for more information.

Contact us at mount.hub@tauranga.govt.nz

Connecting community and council

Public input and feedback are important steps to understanding the needs, wants, and dreams of our community, and the user-friendly space can be reconfigured and adapted for multiple uses. We will hold events like workshops, community engagement sessions and other meetings.

Assistance with enquiries and payments

Our staff can help with all council enquiries like taking service requests, processing rates rebates, and taking payments by card (but we cannot process cash transactions or refunds).

Mount Hub exterior

Mount Hub interior

Mount Hub opening hours

The Mount Hub is open weekdays between 9:30am and 4:00pm with extra hours added for special events.

Over the summer break, the Mount Hub will be closed from 4pm, Friday 22 December 2023 and will reopen at 9.30am Monday, 8 January 2024.

The Mount Hub will be closed between 9:30am – 1:00pm on 7 March 2024, and 2 May 2024.

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