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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


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Water rates

Water rates help to pay for water collection and treatment facilities, our water distribution network and water conservation measures.

How is water usage tracked?

Almost all properties in Council’s boundaries are charged for water by meter. Meters encourage a responsible attitude to water use and mean fair sharing of the cost of water supply, those who use less pay less. Reducing the demand for water has a big impact on how much money needs to be spent on treatment plants, pipes and reservoirs.

How are water rates charges calculated?

All water used is charged for at a volumetric rate of $3.40 per cubic metre (1000 litres) including GST. There is no fixed, or “base” charge for the year from 1 July 2023 to 30 June 2024.

Look up your scheduled water meter reading dates

Water meter reading dates 2023 and 2024 (9kb pdf)

Pay your water rates online

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