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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Tonoa tuihonotia tētahi hononga ratonga (SCA)

Apply for a service connection (SCA)

A service connection application, or SCA, must be completed and an approval issued for all connections to Council owned infrastructure. 

Connections under SCA include:

  • Water
  • Stormwater
  • Wastewater
  • Vehicle crossings (which are non-compliant with the Infrastructure Development Code).
  • Streetlight removal or installation
  • Install backflow prevention

All developments where infrastructure is being vested to Council, require a Development Works Approval (DWA) prior to the commencement of construction. For further information see the Development Works Approval (DWA) webpage.

Connections to Council's water supply system are normally arranged through the subdivision or building consent process. All connections to Council infrastructure (with the exception of a vehicle crossing) must be carried out by a Council approved contractor listed below.

List of companies who have Council approved contractors (162kb pdf)

If you have any questions regarding approved contractors, please contact Barry Sarjeant at Tauranga City Council.

View service connection fees

Apply here:

If you have any questions about your service connection application, please contact us on (07) 577 7000 or sca@tauranga.govt.nz 

Confirmation of submission

If you do not immediately receive confirmation of your submission or do not receive further communications from Tauranga City Council within 5 business days following your submission, please contact us on (07) 577 7000 or sca@tauranga.govt.nz

Applying for a new service connection? Check if development contributions may be payable

If you are applying for a new service connection, then development contributions may be payable. Request an estimate of development contributions by completing the online form below.

Request an estimate of development contributions

For more information, email developmentcontributions@tauranga.govt.nz or call the Development Contributions team on 07 577 7000.

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