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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


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Water services

Tauranga City Council is responsible for providing water, wastewater and stormwater services to you. Council and customers have a joint responsibility to look after our water resources to ensure future sustainability of supply and meet public health needs.

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