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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Maunganui Road, Marine Parade

7/07/2025 12:01 am - 4:00 am

Monday 7 July 2025
12.01am - 4.00am

Water shutdown - Elizabeth Street (Elizabeth Heights Apartments)

9/07/2025 9:00 am - 1:00 pm

Wednesday 9 July 2025
9.00am - 1.00pm

Water shutdown - Fraser Street and Fourteenth Avenue

2/07/2025 9:00 pm - 3/07/2025 4:00 am

Wednesday 2 July 2025
9.00pm - 4.00am

Wastewater Overflow Notification - Takapu Street, Matua

24/06/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Takapu Street, Matua on 24 June 2025

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