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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Water shutdowns

Current water shutdowns.

From time to time it’s necessary to temporarily shut off parts of our water network to carry out annual water mains flushing, upgrades or emergency repairs.

Please note if this page is blank there are no current planned shutdowns.

Water shutdown - Maungatapu Road, Anchorage Grove, Vine Avenue, Ririnui Place

Event date: 16/04/2024 9:00 a.m. - 4:00 p.m. Export event

Tuesday 16 April 2024
9:00am to 4:00pm

Affected area:

Maungatapu Road: 178 to 226 (evens only)
Maungatapu Road: 171 to 247 (odds only)
Anchorage Grove: All Properties
Vine Avenue: All Properties
Ririnui Place: All Properties

Note: if you receive this letter and your number is not in the above you will still be shut down for the following time. Armadillo 2007 Limited is a Tauranga City Council approved contractor and will be isolating the water supply in your area between the hours shown above. All Armadillo staff carry identification and can produce this if requested. Staff may need to enter your property to flush water from an outside tap to prevent dirty water entering your property. If your property is gated or a dog is present, Armadillo will not enter the property to carry out the required flushing so we kindly ask you to run your outside tap for 10 minutes after the water is back on after the required shutdown time.

Important: If a member of your household depends on water for critical medical support, please ensure you make alternative arrangements for the times stated above.

The shutdown times stated above are expected to be accurate. However sometimes circumstances beyond our control can cause the shutdown to extend beyond the times stated.

We apologise should this occur. If the water is cloudy, dirty, or discoloured after the shutdown, please run your outside tap for ten minutes to clear the line. If this does not resolve the issue, please do not hesitate to contact any of the phone numbers below:

Scott Herriott - Armadillo 2007 Limited: 021 896 013
Armadillo 2007 Limited Office: (07) 577 9265
City Council call centre: (07) 577 7000

Posted: Apr 12, 2024,
Categories: Water shutdowns,

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