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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online

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Receive your rates invoices by email

You can receive your land rates invoices, your water rates invoices and/or your property valuation notice by email instead of snail mail.

Please email ratesadmin@tauranga.govt.nz and provide:

  • Valuation number or property address
  • Full name
  • Email address
  • Which invoices/notices you would like to receive by email

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

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