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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Tirohia ō tatau rēti

View your rates account balance

View your land rates and water rates account balance

Enter your customer number and surname to look up your account balance. You can find your customer number on Tauranga City Council correspondence such as rates invoices (rates bills), or by phoning us on 07 577 7000.

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