Everything you need to know about your new kerbside glass collection service.
When do I put my crate out?
Kerbside collection day finder
Your crate has a ‘week 1’ or ‘week 2’ sticker on it. If week 1, please put your glass out for fortnightly collection on your usual council rubbish collection day in the ‘blue’ weeks shown on the calendar below. If week 2 put your crate out fortnightly on the ‘orange’ weeks. Or simply enter your address in the above to see your next glass collection day.
Please put your crate out by 7.30am and leave about an arm’s length gap between the crate and your rubbish bin/bags. Lift carefully – bend your knees.
Private road or lane dwellers – in some cases you will need to put your crate out to the nearest public road for collection. Please refer to the private road access list below.
Private roads that cannot be accessed for collection by our glass trucks (194kb pdf)
Apartment or retirement home dwellers – please check your glass collection day with your property manager as it may vary from your usual rubbish collection day.
Glass collection calendar and brochure (797kb pdf)
What can go in my crate?
Why wasn’t my crate emptied?
There are a number of reasons why your crate might not be emptied. The glass collectors will leave a sticker (see below) on your crate to let you know why they have either not emptied your crate or have left some items behind. This way you’ll know for next time.
Refer to our reasons for non-collection page below for detailed reasons why your glass may not be collected.
Reasons for non-collection of glass
Last Reviewed: 14/09/2020