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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Emmett Street

6/03/2026 9:00 am - 2:00 pm

Friday 6 March 2026
9:00am to 2:00pm

Water shutdown - Papamoa Beach Road, Grant Place and McCallum Place

12/03/2026 9:00 am - 12:00 pm

Thursday 12 March 2026
9:00am to 12:00pm

Wastewater Overflow Notification - All Clear - Graham Place.

15/11/2025 8:00 am

Wastewater overflow at Graham Place, Bellevue on 15 November 2025 is now all clear.

Water shutdown - Cheyne Road

5/03/2026 9:00 am - 1:00 pm

Thursday 5 March 2026
9:00am to 1:00pm

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