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Verify your identity

Follow the steps below to verify your identity online.

You will need:

Your email address

We need to verify your email address. It must match the email address associated with your customer number.

One of the following numbers from Tauranga City Council:

  • Your customer number
  • Your property valuation number
  • Your rates assessment number

You can find your customer number, valuation number or rates assessment number on Tauranga City Council correspondence, such as your rates bill, or by phoning our Contact Centre on (07) 577 7000.

* indicates a required field

What can we help you with?

This form will update the default contact details we hold for you. If you want specific correspondence, such as your rates bill, to be delivered to a different address, please phone our Contact Centre on (07) 577 7000.

Verify your email address

Verify your details

Confirm your account details by providing one of the numbers listed below. *
These can be found on your rates invoice or lease invoice.

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

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