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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Riverstone Drive and Waitaha Road

21/10/2025 9:00 am - 12:00 pm

Tuesday 21 October 2025
9:00am to 12:00pm

Water shutdown - MacMillan Street, Kotare Crescent, Eleventh Avenue, Fraser Street and Briarley Street

16/10/2025 9:00 pm - 17/10/2025 5:00 am

Thursday 16 October 2025
9:00pm to 5:00am

Water shutdown - Crichton Terrace

21/10/2025 9:00 am - 12:00 pm

Tuesday, 21 October 2025
9:00am to 12:00pm

Water shutdown - Grace Avenue, Marine Parade and Mount Drury Reserve

17/10/2025 11:00 am - 1:00 pm

Friday 17 October 2025
11:00am to 1:00pm

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