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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Dive Crescent

4/06/2026 7:00 pm - 10:30 pm

Thursday 4, June 2026
7:00pm to 10:30pm

Water shutdown - Carlton Street and Emily Place

4/06/2026 9:00 am - 4:00 pm

Thursday 4 June 2026
9:00am to 4:00pm

Water shutdown - Gargen Road and State Highway 29

3/06/2026 8:00 pm - 4/06/2026 3:00 am

Wednesday 3 June to Thursday 4 June 2026
8:00pm to 3:00am

Water shutdown - Whiore Avenue

4/06/2026 8:00 pm - 5/06/2026 3:00 pm

Thursday 4 June to Friday 5 June 2026
8:00pm to 3:00am
 

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