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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Ngatai and Bureta Road

Posted: 31 July 2026

Tuesday 4 August 2026
9:00am - 3:00pm

Watermain break on Whiore Avenue

Posted: 31 July 2026

Update: 4:06pm - Water is now back on.

Wastewater Overflow Notification - Watling Street

30/07/2026 10:10 am

This is to notify you that a wastewater overflow has occurred at Watling Street, Gate Pa, Tauranga on 30 July 2026.

Water shutdown - St Clair Place and Beachwater Drive

Posted: 28 July 2026

Monday 3 August 2026
10:00am - 3:00pm

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