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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Cheyne Road, Tawai Dell and Saddle Back Rise (Copper Crest Village Estate)

5/06/2025 1:00 pm - 4:00 pm

Thursday 5 June 2025
1:00pm to 4:00pm

Water shutdown - Grenada Street and Zambuk Way

4/06/2025 9:00 pm - 11:00 pm

Wednesday 4 June 2025
9:00pm to 11:00pm

Water shutdown - Golden Sands Drive

3/06/2025 1:00 pm - 4:00 pm

Tuesday 3 June 2025
1:00pm to 4:00pm

Water shutdown - Brown Street

3/06/2025 10:00 am - 2:00 pm

Tuesday 3 June 2025
10:00am - 2:00pm

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