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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Taurikura Drive and Whiore Avenue

21/07/2025 10:00 pm - 22/07/2025 4:00 am

Monday 21 July 2025
10:00pm to 4:00am

Water shutdown - Taurikura Drive

20/07/2025 10:00 pm - 21/07/2025 4:00 am

Sunday 20 July 2025
10:00pm to 4:00am

Wastewater Overflow Notification - Hammond Street, Welcome Bay

10/07/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Hammond Street on 10 July 2025.

Wastewater Overflow Notification - Carlton Street, Bellevue

9/07/2025 1:30 pm - 9/07/2035 1:30 pm

This is to notify you that a wastewater overflow has occurred at Carlton Street, Bellevue, Tauranga, on 9 July 2025.

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