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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Ngatai Road, Charles Street, Margaret Road and Queen Road

15/04/2026 9:00 am - 4:00 pm

Wednesday 15 April 2026
9.00am to 4.00pm

Wastewater Overflow Notification - Third Avenue

27/03/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Third Avenue, Tauranga on 27 March 2026.

Wastewater Overflow Notification - Chapel Street Waste Water Treatment Plant - Emergency Discharge of Treated Wastewater

27/03/2026 8:30 am

This is to inform you that the Chapel Street Wastewater Treatment Plant (WWTP) was activated at approximately 8:30am on 27 March 2026.

Wastewater Overflow Notification - All Clear - Graham Place.

15/11/2025 8:00 am

Wastewater overflow at Graham Place, Bellevue on 15 November 2025 is now all clear.

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