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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

All clear - Wastewater Overflow Notification - Castlewold Drive, Bethlehem

31/05/2025 8:00 am

Wastewater overflow at Castlewold Drive, Bethlehem, on 31 May 2025 is now all clear.

Wastewater Overflow Notification - Pyes Pa Road, Pyes Pa

16/05/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at 46 Pyes Pa Road, Pyes Pa, Tauranga on 16 May 2025.

All clear - Wastewater Overflow Notification - Waikareao Way

14/04/2025 8:00 am

Wastewater overflow at Waikareao Way, Tauranga on 14 April 2025, is now all clear

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