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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water Shutdown - Ngahere and Freyberg Street

21/09/2026 9:00 am - 12:00 pm

Monday 21 September 2026
9:00am - 12:00pm

Water Shutdown - Oceanbeach Road

24/09/2026 9:00 am - 12:00 pm

Thursday 24 September 2026
9:00am - 12:00pm

Water Shutdown - Oceanbeach Road

23/09/2026 9:00 am - 12:00 pm

Wednesday 23 September 2026
9:00am - 12:00pm

Water Shutdown - Devonport Road and Elizabeth Street

22/09/2026 11:00 pm - 23/09/2026 4:00 am

Tuesday 22 September 2026
11:00pm to 4:00am (Wednesday)

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