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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Wastewater Overflow Notification - Palm Beach Boulevard, Pāpāmoa

22/01/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Palm Beach Boulevard, Pāpāmoa on 22 January 2026.

Wastewater Overflow Notification - Wairakei Stream Reserve & surrounds

21/01/2026 4:30 pm - 22/01/2036 3:30 am

This is to notify that wastewater overflow events have occurred from the following pump stations as a result of the high rainfall on 21 January 2026.

Wastewater Overflow Notification - Chapel Street Waste Water Treatment Plant - Emergency Discharge of Treated Wastewater

21/01/2026 8:00 am

This is to notify you that a discharge of treated wastewater occurred at the Chapel Street Wastewater Treatment Plant (WWTP) on 21 January 2026.

Wastewater Overflow Notification - Heronvale Way

17/01/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Heronvale Way, Brookfield, Tauranga on 17 January 2026.

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