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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Water shutdown - Amery Place, Pacific Cove Drive, Ohope Place, Bucklands Crescent and Oriental Parade

18/11/2025 9:00 am - 12:00 pm

Tuesday, 18 November 2025
9:00am to 12:00pm

Wastewater Overflow Notification - Sutherland Road

11/10/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Sutherland Road on 11 October 2025.

All clear - Wastewater Overflow Notification - Awaiti Place, Ohauiti

27/08/2025 7:00 am

Wastewater overflow at Awaiti Place, Ohauiti, Tauranga on 27 August 20025 is now all clear.

All clear - Wastewater Overflow Notification - Hammond Street, Welcome Bay

10/07/2025 8:00 am

Wastewater overflow at Hammond Street on 10 July 2025, is now All Clear.

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