Visit one of our community hubs to talk to a customer services advisor.
Holiday closure
Our Library Community Hubs will be closed from midday on Wednesday, 24 December 2025. They will reopen for 29, 30 and 31 December, will close again for 1, 2, 3 and 4 January, and reopen for the year on Monday, 5 January 2026.
If you need to reach us, you can call our contact centre team 24 hours a day 7 days a week, including public holidays, on 07 577 7000.
Drop in
Call in to our Tauranga, Pāpāmoa, Greerton or Mount Maunganui sites and speak to one of our friendly and professional customer service advisors. We'll find the best person for you to talk to.
All locations take payments made by EFTPOS, debit and credit card (Visa and Mastercard only). Paywave is available with a 1.3% surcharge.
Customer Service Centre at Tauranga Library: He Puna Manawa, 21 Devonport Road
- Our opening hours are 9.30am - 5pm, Monday to Friday.
Pāpāmoa Library, 15 Gravatt Road
- Providing the same services as our city centre branch, the customer service desk at Pāpāmoa Library is open Monday to Friday, 9.30am-12pm and 1pm-5pm.
Greerton Library, 139 Greerton Road
- Providing the same services as our city centre branch, the customer service desk at Greerton Library is open Monday to Friday, 9.30am-12pm and 1pm-5pm.
Mount Maunganui Library, 398 Maunganui Road
- Providing the same services as our city centre branch, the customer service desk at Mount Maunganui Library is open Monday to Friday, 9.30am-12pm and 1pm-5pm.
For assistance paying your rates, refer to rates in person for days and times and payment options.