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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Wastewater Overflow Notification - Esk Street

12/05/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Esk Street, Tauranga, on 10 May 2026.

All clear - Wastewater Overflow Notification - Chapel Street Waste Water Treatment Plant - Emergency Discharge of Treated Wastewater

12/05/2026 8:30 am

The Chapel Street Wastewater Treatment Plant (WWTP) emergency discharge was activated at approximately 8:30am on 27 March 2026, this is now all clear.

All clear - Wastewater Overflow Notification - Palm Beach Boulevard, Pāpāmoa

12/05/2026 8:00 am

Wastewater overflow at Palm Beach Boulevard, Papamoa on 22/1/2026 is now all clear.

Wastewater Overflow Notification - Watling Street

16/04/2026 8:00 am

This is to notify you that a wastewater overflow has occurred at Watling Street, Tauranga on 16 April 2026.

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