Waste collections over Easter
Rubbish and recycling collections that are due to take place on Good Friday (10 April) will take place on Saturday, 11 April instead. Easter Monday collections will take place as normal.
Transfer stations/recycling centres
Both transfer stations (including the recycling centres), as well as the Jack Shaw cleanfill site are closed to the public until the end of the lockdown.
If you normally take your recycling to the recycling centres, please dispose of it in your kerbside rubbish collection instead.
All kerbside rubbish and recycling collection services, whether they are undertaken by us or private waste service providers, will continue as normal, unless otherwise stated.
If you have any questions around your service, or need to report any missed collections, please contact your private waste service provider directly. If your enquiry relates to the council rubbish bag service or the glass collection service, please call us on +64 7 577 7000.
We will be regularly reviewing what level of service is necessary to serve our community, as well as ensuring we are keeping workers safe. We'll communicate any changes via our website and social media channels.
Kerbside rubbish collection
Official council rubbish bags can be purchased from the supermarket as normal. Place bags on the kerbside by 7.30am on your normal collection day.
If you have any questions about council's kerbside rubbish bag service, please call us on +64 7 577 7000
Save on waste - tips for spending less time at the supermarket this lockdown (83kb pdf)
Kerbside recycling with private contractors
If you have a kerbside recycling wheelie bin with a private waste company, you can continue to put it out for collection as normal during the lockdown. Note that your recycling will be sent to landfill rather than being recycled during this period, due to the hand sorting required for recycling.
If you have any questions around your private waste company's service, please contact your service provider directly.
Council kerbside glass collection
We will continue to provide the fortnightly kerbside glass recycling collection, but we will not be hand sorting the glass bottles and jars at the kerbside. So crates containing items other than glass bottles and jars will not be collected. The glass will get recycled as mixed colour glass, rather than being separated into different colours during the lockdown period. Please continue to follow the collection guidelines:
- only place your crate out for collection if it is more than half full
- do not over fill your crates
- place your crate on the kerbside at 7.30am on your normal collection day.
If you have any questions about council's glass recycling collection service, please call us on +64 7 577 7000
Public bins will continue to be monitored and emptied.