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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

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Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

Wastewater Overflow Notification - Humber Crescent, Gate Pa

16/05/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Humber Crescent, Gate Pa, Tauranga on 16 May 2025.

Wastewater Overflow Notification - Pyes Pa Road, Pyes Pa

16/05/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at 46 Pyes Pa Road, Pyes Pa, Tauranga on 16 May 2025.

Wastewater Overflow Notification - Golden Sands Drive

1/05/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Golden Sands Drive, Pāpāmoa on 1 May 2025.

Wastewater Overflow Notification - Pillans Road

30/04/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Pillans Road, Otumoetai, Tauranga, on 30 April 2025.

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