× Search

Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Utu ratonga ture

Legal services charges

LGOIMA fees and charges

Generally, we source and provide information to the public under the Local Government Official Information and Meetings Act (LGOIMA) free of charge.

However, some information requests might incur a charge if they require a significant amount of staff time. We will always inform you of the charge and ask whether you wish to proceed.

Fees and charges relating to official information can be viewed further down this page. They are also set out on page 24 of the Tauranga City Council 2023-24 schedule of user fees and charges.

All fees in the schedule include GST and are effective from 1 July 2023. Council reserves the right to review any fees and charges at any time. Please check with Council for any updates.

If a fee or charge for a Council service is not specifically listed below, the charge or fee will be the total of the cost of materials, staff time providing the service, and GST.

Official information (LGOIMA) request fees

We aim to meet our obligations under the Local Government Official Information and Meetings Act 1987 (LGOIMA).

Requests for official information may be made to:

Phone 07 577 7000

Democracy Services
Tauranga City Council
Private Bag 12022
Tauranga 3143

More information on LGOIMA

As at 1 July 2023

Legal Services fees Charges
Legal services charges hourly rate $344.73
Official information (LGOIMA) request fees Charges
If the request is made by an identifiable natural person seeking access to any personal information about that person, then such requests are not subject to any charge.  
Where repeated requests are made in respect of a common subject, in any period of up to 8 weeks, requests after the first shall be aggregated for charging purposes.  
Staff time
Time spent by staff searching for relevant material, abstracting, collating, copying, transcribing and supervising access, where the total time involved is in excess of one hour.
$76.80 per hour for each chargeable hour or part thereof after the first hour.
Copying or printing, on standard A4 or foolscap paper, where the total number of pages is in excess of 20 pages, will be charged for each page after the first 20 pages per page of

All other charges Actual cost
All other charges incurred shall be fixed at an amount that recovers up to the actual costs involved. This will include:

  • the provision of documents on computer disks
  • the retrieval of information off-site
  • reproducing a film, video or audio recording
  • providing a copy of any map, plan or other document larger than foolscap size.
Actual cost
A charge may be modified or waived at the discretion of the chief executive.  

The charge may not include any allowance for:

  • locating and retrieving information which is not where it ought to be
  • time spent deciding whether or not access should be allowed and in what form.
A deposit may be required where the charge is likely to exceed or where some assurance of payment is required to avoid waste of resources. Any unused portion of a deposit will be refunded to the applicant.  
A record will be kept of any costs incurred. Wherever a liability to pay is incurred, the applicant is to be notified of the method of calculating the charge and this fact noted on the record.  


Note: You can find more information on TCC Charging Policy (113kb pdf). Council will refer to the Ministry of Justice Charging Guidelines for Official Information Act 1982 Requests (issued 18 March 2002) for guidance in addressing any issues not covered above. You can find more information on the Ministry of Justice's 'Charging Guidelines for Official Information Act 1982 Requests' document.

Tauranga City Council, Private Bag 12022, Tauranga, 3143, New Zealand |Terms of use|Privacy statement|Site map

Back To Top