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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Rirohanga hauora, haumaru me oranga

Procurement health, safety and wellbeing

We are committed to the health, safety and wellbeing of all our suppliers, staff and residents.

In doing so we ask that our suppliers have:

  • a health and safety system.
  • processes to identify and manage hazards and risks and safety at work.
  • safe plant and equipment.
  • adequate health and safety training and supervision.
  • appropriate resources, knowledge, and expertise.
  • been evaluated by an acceptable external provider.

All contractors that complete physical works for TCC as part of a direct contract must become H&S prequalified. The prequalification process is to ensure potential contractors have an active health and safety management system that demonstrates how they will manage workplace risks relevant to the work they are likely to do if engaged. Therefore, we require any contractor to complete prequalification prior to work commencing on a TCC contract.

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