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Additional security measures

We are aware that some customers are having issues making payments online. This is due to Visa and Mastercard now enforcing two-factor authentication on all payments in order to increase security.

If you are having issues making an online payment, please contact your bank.

Do it online


Hatepe hoko me te tuku nama

Purchase orders and invoicing

Understand the purchasing process with Tauranga City Council, before tendering or starting work.

Standard terms of purchase

Our terms and conditions to the purchase order for products or services contain the default terms and conditions, which apply to all purchases unless otherwise agreed on a contract or within the purchase and contract order.

Purchase orders

Before starting any work with us you will be issued a purchase order as a record of the agreed purchase.

Key things to note:

  • Supply of products, services or works cannot start without a purchase order.
  • Valid purchase order numbers are ten digits long and have a 45 prefix.
  • When invoicing us the purchase order number must be present on all invoices for payment to be made. If you have not received your purchase order number please contact the person that you have been working with from the Council to request one.


Tauranga City Council has an automated payment process – making it easier to get paid on time.

Invoicing Council

Terms & Conditions

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