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  1. LivingMy home & property
    1. Property and rates
      1. Property search
      2. Property valuations
      3. General rates information
      4. How to pay
      5. Rates rebates and remissions
      6. Water rates
      7. See all property and rates
    2. Building and renovations
      1. Types of building projects
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      4. Industry professionals
      5. Building, planning and other contacts for your property
      6. See all building and renovations
    3. Planning
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    4. Travel
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    1. Rubbish and recycling
      1. Transfer stations
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      5. Request a rubbish or recycling service online
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    3. Natural hazards
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      5. Flooding from extreme rainfall events
      6. See all natural hazards
    4. Our changing climate
      1. About climate change
      2. Reducing Council's emissions
      3. Reducing emissions in Tauranga
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  2. ExploringOut & about in the city
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    2. Transportation and roads
      1. Parking
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    3. Arts and culture
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  3. Our FutureCreating our city's future
    1. Have your say
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    2. Projects and open consultations
      1. Mount to Arataki Spatial Plan
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    3. Neighbourhoods
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    4. It’s on in our city centre!
      1. Council’s future office block at 90 Devonport Road
      2. Civic Precinct – the heartbeat of Te Papa
      3. City centre projects
    1. Our Direction
      1. Vision for Tauranga
      2. An inclusive city
      3. Valued, protected and enhanced environment
      4. A well planned city
      5. Moving around our city easily
      6. Supporting business and education
    2. Enabling growth
      1. The Greerton Maarawaewae study
      2. Future of Pōteriwhi
      3. Tauranga Urban Design Panel
      4. See all enabling growth
    3. Council plans
      1. Long-term Plans
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      4. Tauranga City Plan
      5. Infrastructure Development Code
      6. Waste management
    4. Investment opportunities
      1. Tenders
      2. Grants and sponsorship
      3. Western Bay of Plenty Regional Deal - Proposal
  4. BusinessMy business & licensing
    1. Permits and licences
      1. Alcohol
      2. Food
      3. Health
      4. Building consents
      5. Resource consents
      6. See all permits and licences
    2. Commercial building consents
      1. Earthquake prone buildings
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      3. Alterations to commercial buildings
      4. Apply for building consent
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    3. Procurement
      1. Procurement policy and guidelines
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    4. Health and safety
      1. Hazardous substances
      2. Fire restrictions
      3. Swimming pool safety barriers
      4. Asbestos management
      5. Contractor Health, Safety and Wellbeing
    1. Business networks
      1. ExportNZ Bay of Plenty
      2. Priority One
      3. Tauranga Chamber of Commerce
    2. Grants and sponsorship
      1. City Centre Development Incentive Fund
      2. Community Grant Fund
      3. Community Development Match Fund
      4. Creative Communities Scheme
      5. Event funding framework
  5. CommunityHave your say & groups
    1. Community services
      1. Community partnerships
      2. Accessibility
      3. Safer communities
      4. Super Support
      5. Takatāpui Rainbow Community
      6. See all community services
      7. Elder housing sale proceeds
    2. Civil defence
      1. Weather related issues and updates
      2. Be ready
      3. Planning for heavy rain and flooding
      4. Community Emergency Hubs pilot
      5. Bay of Plenty Civil Defence
      6. Tsunami
      7. Virtual reality natural hazard education
    3. Events
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      3. Event venues
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      5. What's On Tauranga
      6. Event road closures
    4. Grants and funding
      1. Community Grant Fund
      2. Community Development Match Fund
      3. Creative Communities Scheme
      4. Event funding
      5. Grant for DCs on Papakāinga Housing
      6. Resource Wise Community Fund
      7. Climate Action Fund
    1. Have your say
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      2. Projects and open consultations
      3. Public notices
      4. Contact us
    2. Tangata whenua
      1. Tangata whenua committees and groups
      2. Resource management processes
      3. Māori support services
      4. Te Ara Whānui app
    3. Education programmes
      1. Community waste programmes
      2. Learning Through Discovery
      3. Water education resources
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  6. CouncilServices, news & members
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      7. Tauranga City Plan
    3. Council news and updates
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      5. Public notices
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    4. Forms, fees and payments
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      5. Do it online
    1. Services
      1. Apply for a service connection (SCA)
      2. Cemeteries
      3. City Operations
      4. Development Works Approval (DWA)
      5. Noise control
      6. See all services
    2. Working with organisations
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      3. Tangata Whenua
      4. Building a better Bay
      5. Mainstreet organisations
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    3. Water
      1. Water accounts and billing
      2. Water faults and issues
      3. How to save water
      4. Drinking water
      5. Stormwater, flooding and drainage
      6. New connections, construction and development
      7. See all water
    4. Contact us
      1. Feedback and complaints
      2. Dispute a parking fine
      3. Weekend and public holiday services
      4. Antenno
      5. Information requests
      6. Holiday period opening hours
Council/Water/Water faults and issues

Water faults and issues

Have you spotted a problem that is impacting drinking water, stormwater or wastewater? Please let us know so we can resolve it as soon as we can.

To report pollution in our streams, rivers or harbour, please phone Bay of Plenty Regional Council’s 24-hour pollution hotline: 0800 884 883.

If you see pollution in an open drain or our stormwater system (such as road grates, gutters or stormwater ponds), please phone Tauranga City Council: 07 577 7000.

Report a water problem

Current water shutdowns and wastewater overflow notifications

View all water shutdowns View all wastewater overflow notifications

General, Overflow notifications

Wastewater Overflow Notification - Waikareao Way

14/04/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Waikareao Way, Tauranga on 14 April 2025.

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General, Overflow notifications

Wastewater Overflow Notification - Longview Drive, Pāpāmoa

31/03/2025 8:00 am

This is to notify you that a wastewater overflow has occurred at Longview Drive, Pāpāmoa on 31 March 2025.

  • 541
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